Friday, March 11, 2011

Occupational hazard

#1. The best way to get your IT problem solved is to have someone else report the problem you are having on your behalf...

Report Stooge: "So and so is having this problem, why haven't you fixed it yet?"
Me in my best peaches and cream voice: "Really? How long have they been having this problem?"
*alarm bells should be ringing* 
Report Stooge: "Uh, I think a few weeks now..."
Me: "Really?!? Well that's interesting... This is the first I've heard of it, otherwise I would have fixed it already"

You actually have to tell me what the problem is before I start working on it. It truly is amazing how that works...