#1. The best way to get your IT problem solved is to have someone else report the problem you are having on your behalf...
Report Stooge: "So and so is having this problem, why haven't you fixed it yet?"
Me in my best peaches and cream voice: "Really? How long have they been having this problem?"
*alarm bells should be ringing*
Report Stooge: "Uh, I think a few weeks now..."
Me: "Really?!? Well that's interesting... This is the first I've heard of it, otherwise I would have fixed it already"
You actually have to tell me what the problem is before I start working on it. It truly is amazing how that works...
Report Stooge: "So and so is having this problem, why haven't you fixed it yet?"
Me in my best peaches and cream voice: "Really? How long have they been having this problem?"
*alarm bells should be ringing*
Report Stooge: "Uh, I think a few weeks now..."
Me: "Really?!? Well that's interesting... This is the first I've heard of it, otherwise I would have fixed it already"
You actually have to tell me what the problem is before I start working on it. It truly is amazing how that works...
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